Privacy Policy

1. Introduction

JUGNO ("we", "us", "our") operates the JUGNO.pk platform — an AI-powered learning platform for students. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, courses, and services.

By creating an account or using the platform, you agree to the practices described in this policy. If you have questions, contact us at hello@jugno.pk.

2. Information We Collect

• Account information: name, email address, username, and password (stored securely by our authentication provider).
• Profile information: profile picture, learning preferences, career goals, and onboarding answers you choose to provide.
• Learning data: courses you enroll in, lesson progress, assignment submissions, and certificates.
• Usage data: pages visited and feature usage, collected to improve the platform.

3. How We Use Your Information

• To create and manage your account and provide our courses and AI mentorship.
• To personalise course content, learning paths, and recommendations.
• To issue and verify certificates and support resume building.
• To communicate with you about your account and the platform.
• To analyse usage and improve the quality of our services.

4. Data Sharing

We do not sell your personal information. We only share data with trusted service providers (such as hosting, authentication, and analytics providers) strictly to operate the platform, and with employers when you choose to apply through our job portal.

5. Data Retention

We keep your account and learning data for as long as your account is active. You may delete your account at any time; deletion removes or anonymises your personal data in line with our legal obligations.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct or update your information from your settings page.
• Request deletion of your account and data.
• Opt out of non-essential communications.

To exercise any of these rights, email us at hello@jugno.pk.

7. Security

We use industry-standard security measures, including encrypted connections and secure authentication, to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on the platform. Continued use of JUGNO after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

For privacy questions or concerns, contact us at hello@jugno.pk.